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Payment

How you pay
NovaLink.

Clear methods, verified accounts, and one rule: final payment instructions are confirmed on your Proforma Invoice.

International bank transfer

A transfer sent from your bank to the company account, in the currency stated on your Proforma Invoice.

Typically used for

Deposits and balance payments on a project of any size. This is the default route for most clients.

What you receive

A Proforma Invoice carrying the registered company name, the amount, and the account the payment must reach. Confirmation in writing once the funds arrive.

Corporate transfer

A company-to-company transfer from your business account to the registered company account, with both legal names matching the contract.

Typically used for

Contractors, developers and hospitality groups whose finance department requires a company-to-company trail for audit.

What you receive

A Proforma and a Commercial Invoice in the registered company name, matching the shipping documents your customs broker will see.

Other methods your bank supports

If your bank or your local regulations point to a different route, tell us before the Proforma is issued and we will confirm whether it can be accommodated.

Typically used for

Markets with currency controls or specific documentary requirements on outbound payments.

What you receive

A written answer before you commit, not after. If a route cannot be accepted, we say so rather than leaving you to find out at your bank.

The rule

Final payment instructions are confirmed on your Proforma Invoice.

Not in a chat message, not in an email signature, and not on this page. The Proforma is the single document that carries them.

Before you send anything

Every NovaLink payment instruction must match the company invoice or approved payment link. If anything differs, verify it with NovaLink on WhatsApp before paying.

Verify on WhatsApp

Three steps

Invoice.
Verify the name matches.
Then pay.

01 · Invoice

You receive a Proforma Invoice carrying the registered company name and the payment instructions for your order.

02 · Verify the name matches

Check that the account name on the instruction is the registered company name on the invoice. If the two differ in any way, stop and message us.

03 · Pay

Send the payment through the route on the Proforma. You get written confirmation once the funds land, and production is released.

Compliance

Declared correctly,
every time.

All customs values are declared according to the signed Proforma and compliant shipping documents; NovaLink operates through regulated, sanctions-compliant channels.

We are asked fairly often to under-declare a shipment. The answer is no, in every market, on every order. A saved percentage on duty is not worth your goods being seized or your importer of record being investigated.

Payment questions

Once the material scope is agreed we issue a Proforma Invoice carrying the registered company name, the order detail and the payment instructions. You pay against that document, production is released, and the balance follows the schedule written on it. Nothing is ever payable against a message alone.

Yes. Factories in this region start production against a deposit, and a project touching many suppliers cannot be held open without one. The exact split between deposit and balance is set per project and written on your Proforma before you are asked for anything.

The currency for your order is stated on the Proforma Invoice, and that is the currency the payment must be sent in. If you need to pay in a different one, raise it before the Proforma is issued rather than after, because changing it afterwards means reissuing the document and the shipping paperwork that references it.

Check that the account name matches the registered company name printed on your invoice, exactly, with no additional trading name or personal name attached. Then message us on WhatsApp on the number in the footer and ask us to confirm it before you send. We would far rather answer that message than deal with what follows if you do not send it.