The Service

Nine steps.
One responsibility.

The same sequence runs on every project, whether it is one apartment or a hotel. Open any step to see exactly what it involves and what you receive.

You send a floor plan. We come back with a material scheme, not a price list.

  • Floor plan, elevation, BOQ or mood board intake, in whatever format you already have
  • Mood boards and material boards built around your brief and your market
  • 3D visualisation of the key spaces so the scheme is agreed before anything is ordered
  • Material specification drawings that a factory can actually quote against

We choose the factory, negotiate directly in Mandarin, and hold the technical specification.

  • Manufacturers selected from the vetted NovaLink network, then visited before we commit
  • Direct negotiation in Mandarin, with no trading intermediary taking a second margin
  • Technical specification agreed in writing before a price is fixed
  • Alternates proposed where a named material is out of production or badly priced

You approve physical samples in your hand before production starts. Nothing runs on a photograph.

  • Physical samples shipped to you, or reviewed together in Foshan if you visit
  • Side-by-side comparison against the reference you supplied
  • Written approval recorded per material, so the standard is fixed and not remembered differently later
  • Production released only against a signed-off sample

Someone is physically at the factory while your order is being made.

  • Production timeline agreed per supplier and tracked against the construction programme
  • On-site factory follow-up rather than email chasing
  • Weekly progress reporting with photographs
  • Early warning when a supplier slips, while there is still time to react

Inspection before production, during production, and before anything is packed.

  • Pre-production check that the materials and components match the approved sample
  • During-production inspection to catch a systematic defect while it is still one batch
  • Pre-shipment inspection with a photographic report per supplier
  • Defects resolved with the factory before the goods leave, not after they arrive

Every supplier delivers to one Foshan warehouse. You deal with one shipment, not fifteen.

  • Goods from every factory gathered into a single warehouse under our control
  • Cross-checked against the order line by line before packing
  • Short-shipped or damaged items identified while the supplier is still an hour away
  • One consolidated shipment instead of fifteen separate arrivals and fifteen sets of paperwork

Cartons are labelled by room and by installation sequence, so unpacking follows the build.

  • Each carton labelled with the room it belongs to and the sequence it is installed in
  • Packing list cross-referenced to the material schedule you approved
  • Fragile and oversized items crated to survive the specific route
  • Your installer opens what they need, when they need it, without hunting through a container

Sea or air, with the export documentation prepared correctly the first time.

  • Sea and air freight arranged to your destination port or city
  • Export documentation prepared to match the signed Proforma
  • Destination handling coordinated with your customs broker
  • Phased shipments where the construction programme needs material in stages

We supervise your local installers. We are not the civil works contractor.

  • Technical drawings and setting-out information issued with the goods
  • Installation sequence agreed with your site team before the container is opened
  • Remote or on-site supervision of your local installers, depending on the project
  • Direct line back to the factory when a technical question comes up mid-installation

Scope

What we do not do

NovaLink supplies, coordinates and supervises. We are not the main civil works contractor on your project, we do not hold your building permit, and we do not employ the installation crew on site. Structural work, wet trades and the construction programme itself stay with your contractor. What we take off your plate is the material scope: choosing it, buying it, checking it, consolidating it, shipping it, and making sure it is installed the way it was specified.

In scope

  • Material selection and 3D visualisation
  • Factory selection and direct negotiation
  • Sampling, approval and production management
  • Quality control with photographic reports
  • Consolidation, room labelling and shipping
  • Installation supervision and coordination

Not in scope

  • Main civil works contracting
  • Structural and wet trades
  • Building permits and local approvals
  • Employing the installation crew on site

Send us your floor plan.

Step one costs you nothing but the drawing. Everything after it follows from what we find in it.